14-day money-back guarantee
If you are not happy with your paid subscription for any reason, we will give you a full refund when you request it within 14 days of signing up. No questions asked.
What this covers
Our guarantee applies to your first paid subscription charge for a GR Widget plan (Site, Business, or Agency), whether you choose monthly or yearly billing. It exists so you can try the product with confidence — if it is not the right fit, you can get your money back.
- Full refund of that first paid charge
- Available for any reason — no questions asked
- Request within 14 days of signing up for the paid subscription
How to request a refund
Email support@grwidget.com from the address on your GR Widget account and include your account email (if different) and that you would like a refund under the 14-day money-back guarantee. We aim to process eligible requests promptly once we confirm the account and charge.
You can also cancel future billing anytime from your dashboard billing portal. Cancelling stops renewals; a refund under this policy is separate and must be requested within the 14-day window.
Renewals and other charges
Renewal charges and partial billing periods after the initial 14-day window are generally non-refundable, except where required by law or where we state otherwise at checkout. The Free plan has no charge, so refunds do not apply.
Related terms
This page summarises our money-back guarantee in plain language. Subscription billing, cancellation, and related rules are also described in our Terms of Service (section 6.6). If anything here conflicts with those Terms, the Terms control — though we intend both to describe the same 14-day, any-reason full refund.
Contact
Operator: EXTHUS LTD trading as GR Widget
Email: support@grwidget.com
Website: GRWidget.com